The Importance Of Hiring A Security Guard Company
As business owners, we have to deal with the reality that thefts and other crimes can occur on our premises. Some businesses (such as banks, retail and convenience stores) might be more of a target than others. A security guard company can be used to prevent crime, maintain security as well as to assist customers and employees. There are a number of benefits to hiring a guard, some of which we have outlined below:
- Sense of Security
The presence of a guard can provide business owners, employees and even customers with peace of mind as well as a sense of security. Studies have found that employees who work in high-risk areas are more productive and easier to retain when they don’t have to worry about their own personal safety. It also shows customers that you’re concerned about their safety and are willing to take steps to ensure it. This can be important for businesses that deal with high-end merchandise.
- Crime Prevention
Simply having a guard present can be a fantastic deterrent to crime, as thieves will think twice about targeting a business that has uniformed protection. This is, in fact, a greater visual deterrent than having camera surveillance or a standard security system. Professional guards are trained to look for suspicious activity – they can assess a situation and react to security breaches instantly. It sends a message to would-be criminals that you are serious about your security.
- Customer Service
A security guard company can also work as customer service ambassadors for your business. They might man the front desk or act as a sentry to control access to a particular area. This can often mean a substantial amount of interaction with customers. Guards may be able to help direct people to find certain products or to arrive at the right location. They can also be available to escort customers (and employees) to their vehicles if they’re leaving after dark.
- Handling Crimes
Guards will have received varying levels of training when it comes to actively responding to the occurrence of a crime. Some might simply take down details and contact the police. Others might be able to detain suspects until the police arrive. You can also decide whether the guard is armed or unarmed when patrolling your premises. Always consider what procedures should be in place for handling a suspect should a crime occur and ensure that everyone is aware of what it is.
Most guards won’t spend all of their time on active patrol of your premises. They might be employed to monitor video surveillance, check credentials, check for contraband or restrict access to a particular area. They may also have specific goals, such as watching for shoplifters or keeping an eye on the grounds after hours. These monitoring duties take a lot of responsibility off your shoulders and those of your employees, allowing you to focus on the job at hand.
If you are thinking about hiring a security guard company to patrol your business premises, we hope that the above list of benefits has shown you the importance of actually going through with it. A guard will provide your business with a variety of benefits, from preventing theft and handling any crimes that do occur to monitoring your property and provide everyone who encounters it with a sense of security. Then, you just need to pick a company.